Frequently Asked Questions
How does the functional health process work?
Functional health is a personalized way of healing your body. We take a lot more time with you: the first appointment is 1-2 hours, and follow-ups are generally 30-45 minutes. It is more than just figuring out what is going on in your body; it is also supporting you and finding ways to get through the healing process that work for you.
Do you take/accept insurance?
It’s not that we don’t want to take insurance, but insurance does not cover functional health and helping people address the root cause of their health concerns.
Can I get my labs done through my insurance?
We use Evexia Diagnostics functional lab for all of our testing and they do not allow insurance billing. This lab provides many different specialty labs that are not normally covered by traditional health insurance.
How long does it take to get results back once I’ve done testing?
It usually takes about 2 weeks for the functional labs to get us the reports once they have received your testing kit at the lab. LabCorp is usually a 2-7 day turn around before they get us the lab results. Some more specialized labs (IgeneX, DNA, Doctors Data) may take longer. We are great at getting patients their labs within a day or two of our receiving them.
Do I have to do the labs you recommend?
No, but they are very helpful. Our goal is to make the functional health process as accessible as possible. This process is geared at both understanding what the underlying drivers of your health problems are and finding the solutions that work for you. The way we try to figure out the underlying causes is through “differential diagnosis.” It uses lab testing and analysis of your life and medical history as well as your response to therapies to try and understand what is going on in your body that is leading to your symptoms. Labs give us important pieces of the puzzle. That being said, we can always do our best through analyzing both your past as well as your response to therapies to try and figure the underlying drivers of your health issues. Without labs, this process may just take longer and have more trial and error, so we would just ask for your patience and willingness to trial therapies
Do I have to do all the labs and protocols you recommend?
As with any health provider, the choice is always yours. We are your expert consultants in helping you make the most informed decisions around your health. We will do our best to help you prioritize testing and protocols and to support you in incorporating all the information in making these decisions. We hope that this info helps you get the most out of our work together here at Thrive Health & Wellness! We believe that everyone should have the health they need in order to live their life to their fullest. It is truly our honor to be on this health journey with you.
Do you offer in-person visits as an option?
No - At this time, all of our visits are done via telehealth.
Do I still need a PCP when I am working with Thrive Health & Wellness?
We recommend maintaining a relationship with a traditional primary care provider for urgent or emergency needs. While our work together is designed to significantly improve your health—often reducing how frequently you may need conventional care—it’s still important to have that resource available when necessary.